Voices of the Network: Transforming Patient Navigation with Conversational AI

Article

January 28, 2026

Voices of the Network: Transforming Patient Navigation with Conversational AI

We're excited to share the latest Voices of the AVIA Network interview featuring Andy Parham, CEO of Brado AI, in conversation with Diya Vuthandam from AVIA's Insights and Advisory team.

In this conversation, Andy dicusses how conversational AI is transforming the way patients navigate their helathcare journeys and how health systems can leverage this technology to better serve their communities.

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We are in this Malthusian moment in healthcare where we have demand rising because of an aging population that needs more healthcare and we have a workforce shortage that is getting very acute and very scary...That's how we view the potential of conversational AI properly harnessed.

‍Andy Parham | CEO, Brado AI

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You can also watch this interview on YouTube

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Meet the author

Andy Parham

CEO, Brado AI

In 2003, Andy Parham began his career at VSA Partners, where he served as a Partner until 2007. Following this, Andy joined Bick Group as the Chief Executive Officer from 2008 to 2013. In 2013, he founded Datu Health and held the position of Founder and CEO until 2016. In 2016, he co-founded and became the CEO of Blue Holdings, a private equity group focused on improving marketing communications. Since 2018, Andy has served as Chief Executive Officer of Brado, a transformational marketing company that specializes in helping health and life sciences companies adapt to change and regain trust with their customers.

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Let’s transform patient engagement together.

Join the health systems leading a new era of navigation and engagement with Brado AI.

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